Client Service Representative (Teller)
Location: San Diego, CA - full-time, onsite.
Pay Rate: $19 to $21 per hour
Length of Assignment: One-month temporary contract with potential for extension
About the Role:
We're seeking a friendly, detail-oriented Client Service Representative (Teller) to join our team and deliver an exceptional banking experience. This role goes beyond processing transactions. It's about building relationships, solving problems, and helping customers make the most of their financial services.
Key Responsibilities:
Process a variety of customer transactions including deposits, withdrawals, wire transfers, and stop payments
Recommend and cross-sell banking products and services to meet customer needs
Answer phone inquiries, conduct account research, and mail receipts
Maintain positive relationships with customers and team members
Ensure compliance with all internal policies and federal/state regulations
Handle cash securely, including ordering, verifying, and distributing currency
Assist customers with safe deposit box access
Identify and report suspicious activity in accordance with BSA/AML procedures
Support branch goals and contribute to a positive team environment
Perform other duties as assigned by the supervisor or branch manager
What We're Looking For:
Education & Experience:
High school diploma or equivalent required
1 to 2 years of experience in banking, retail cash handling, or a high-volume customer service environment
Skills & Abilities:
Strong customer service and communication skills
Comfortable using computers and Microsoft Office tools
Ability to work flexible hours, including weekends and some evenings
Detail-oriented with a commitment to accuracy and compliance
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.